okxbet Privacy Policy

1. Introduction

1.1 okxbet operates the online gaming platform accessible at okxbet.club, offering casino games, slots, live dealer tables, and related entertainment services to players in the Philippines. As part of delivering these services, okxbet necessarily collects and processes certain personal information about you.

1.2 This Privacy Policy applies to all personal data collected through the okxbet website, mobile platform, customer support channels, and any other touchpoints where you interact with okxbet. It applies to registered players, prospective players, and visitors to the okxbet platform.

1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with okxbet.

1.4 If you have questions about how okxbet handles your personal data, please contact our Data Privacy Officer using the details provided in Section 13 of this Policy.

2. Personal Data We Collect

2.1 okxbet collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties. The categories of personal data we collect include:

2.2 Data You Provide Directly

• Identity Data: Full name, date of birth, gender, nationality;
• Contact Data: Email address, mobile number, residential address (city, province);
• Account Data: Username, password (stored in encrypted form), security questions;
• Verification Data: Government-issued ID (e.g., PhilSys ID, passport, driver's license), selfie or photo for identity verification, proof of address;
• Financial Data: Payment method details (e.g., GCash account reference, PayMaya account reference, BPI or BDO account details), transaction history, deposit and withdrawal records;
• Communications Data: Messages sent to our support team via live chat or email, feedback and survey responses.

2.3 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version;
• Usage Data: Pages visited, games played, session duration, bet history, login timestamps;
• Location Data: General geographic location derived from your IP address;
• Cookie Data: Data collected through cookies and similar tracking technologies (see Section 6).

2.4 Data from Third Parties

• Identity verification data from KYC service providers;
• Fraud prevention and risk assessment data from third-party screening services;
• Payment confirmation data from payment processors such as GCash, PayMaya, and banking partners.

3. How We Use Your Personal Data

3.1 okxbet uses your personal data for the following purposes:

3.2 okxbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

4.1 okxbet processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the okxbet gaming platform and related services you have registered for;
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and gaming regulatory requirements;
• Legitimate Interests: Processing is necessary for okxbet's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

5. Sharing Your Personal Data

5.1 okxbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations;
• Game Providers: Third-party game studios and live dealer providers whose games are available on the okxbet platform, to the extent necessary to deliver those games;
• IT and Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements;
• Regulatory and Law Enforcement Authorities: Where required by law, court order, or regulatory directive, including reporting obligations under Philippine AML laws;
• Professional Advisors: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

5.2 All third parties with whom okxbet shares personal data are required to handle that data in accordance with applicable data protection laws and okxbet's data processing standards.

6. Cookies & Tracking Technologies

6.1 okxbet uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the platform, analyze usage patterns, and support security functions.

6.2 The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function correctly, including session management and security. These cannot be disabled;
• Performance Cookies: Collect anonymized data about how players use the platform to help us improve performance and user experience;
• Functional Cookies: Remember your preferences (e.g., language, game settings) to personalize your experience;
• Analytics Cookies: Help us understand aggregate usage trends across the okxbet platform.

6.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okxbet platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

7. Data Retention

7.1 okxbet retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and Transaction Data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and gaming regulatory requirements;
• KYC / Verification Documents: Retained for a minimum of five (5) years following account closure or the date of the last transaction, whichever is later;
• Communications Data: Support interactions and correspondence retained for three (3) years from the date of the interaction;
• Cookie and Analytics Data: Retained for up to thirteen (13) months from collection, after which it is aggregated or deleted.

7.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, okxbet will securely delete or anonymize that data.

8. Data Security

8.1 okxbet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okxbet platform;
• Encryption of sensitive data at rest, including financial and identity information;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts.

8.2 While okxbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okxbet will notify you and the National Privacy Commission (NPC) of the Philippines in accordance with applicable law.

8.3 You are responsible for keeping your okxbet login credentials confidential. If you suspect unauthorized access to your account, please contact our support team immediately.

9. Your Data Privacy Rights

9.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by okxbet:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of Access: You have the right to request a copy of the personal data okxbet holds about you;
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

9.2 To exercise any of these rights, please contact our Data Privacy Officer at the details provided in Section 13. okxbet will respond to your request within thirty (30) calendar days of receipt, in accordance with applicable law.

10. Children's Privacy

10.1 The okxbet platform is strictly intended for individuals who are at least twenty-one (21) years of age. okxbet does not knowingly collect personal data from individuals under the age of 21.

10.2 If okxbet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the okxbet platform, please contact our support team immediately.

10.3 Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to online gaming platforms.

11. International Data Transfers

11.1 okxbet primarily processes and stores personal data within the Philippines. However, some of our third-party service providers (including cloud infrastructure and game providers) may process data in other jurisdictions.

11.2 Where personal data is transferred outside the Philippines, okxbet ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law.

11.3 By using the okxbet platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

12. Updates to This Privacy Policy

12.1 okxbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is indicated at the top of this page.

12.2 Where changes are material, okxbet will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the okxbet platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how okxbet protects your personal information.

13. Contact Our Data Privacy Officer

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way okxbet handles your personal data, please contact our designated Data Privacy Officer:

13.2 You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.